Resume of: Lavetta Sampson

Resume of:
Lavetta Sampson
438 Ewing, Wylie TX. 75098
(214) 336-0949
[email protected]

Professional Goal:

To be a critical and indispensable member of a dynamic team of professionals dedicated to achieving the established missions, goals, and corporate vision. To develop those traits and disciplines that insures the success of the team and contributes to my personal and professional growth, potential and advancement.

Experience:

Aug 1997-March 1, 2001 MCI Worldcom Richardson, TX, Technical Analyst/Network Surveillance Engineer - Power and Protection Engineering - Power Quality Management Center Administrator and Team Lead.

Supervise and train personnel and act as liaison to upper management.
Coordinate the short and long-term tasking of engineer personnel.
Support/analyze six real-time surveillance databases and the center’s web site.
Create operating procedures and reporting protocols for the surveillance center.
Oversee the National Lightning Detection Network lightning strike monitoring and investigations.
Identify, investigate and manage network risk events and outages, either in-progress or predicted.
Monitor power and environmental equipment and systems infrastructure using various power monitoring on-site platforms.
Acquire, organize and disseminate data from automated network sensors and associated collection databases.
Supervise the flow and processing of over 3,000 Method of Procedure submissions annually.
Create and distribute critical and recurring heartbeat systems reports to Management.
Analyze and direct critical performance data events to appropriate engineering dept. for action.
Track and administer all open investigations and support as necessary through completion.
Receive, prioritize and re-direct internal customer requests for assistance to applicable discipline(s).

1996-Aug 1997 Adecco Richardson, TX, Senior Administrative Assistant - Assignment: MCI Power and Protection Engineering

Manage administrative databases and spreadsheets.
Conduct word processing, spreadsheet and database training sessions for all personnel.
Transcribe and compose engineering reports and position papers.
Review and assist in developing departmental procedures and guidelines.
Coordinate business meetings and conference calls.
Prepare and validate expense reports for reimbursement.
Compose and edit correspondence for confidential and sensitive matters.
Arrange travel and accommodations.
Respond to routine requests for information and complex requests for assistance.
Responsible for tracking personnel actions and maintaining personnel records.
Tracking and forecasting department budget, prepare departmental variance reports and provide input to budget submissions.
Maintain manager’s calendar.
Utilizing the Internet for research, service requests, and departmental supply orders.
Use intranet resources for labor and other administrative requirements.

1987-1996 Mervyns Plano, TX, Material Handler

Designed and administered three productivity related databases.
Perform database backup and recovery.
Responsible for tracking the production of over 300 employee’s.
Compiled weekly and monthly reports on productivity.
Problem solving, error tracking.
Training new employees and retraining current employees.

Interests:

Computers, writing, gardening, and teaching.;

Skills:

Proficient in Microsoft Office applications, all versions up to and including Office 2000 (Excel, Word, Access, Project, PowerPoint, including Outlook.)
Knowledge of Windows 95, 98 and Windows NT
Installing software and setting up hardware.
Accurate grammar, spelling and punctuation skills.
Excellent written and verbal communications skills.
Strong coordination and customer service skills.
Highly developed work ethics, composed, dependable, discrete.

Memberships

Toastmasters International - Area 50 Club 358 Vice-President of Membership

References:

Henry Diaz, (303) 670-4588, [email protected]