Rick Reed
E-mail: [email protected]
Home # 719-684-8386
I am interested in obtaining a permanent testing or related
position in the Colorado Springs area, with a solid, imaginative
organization such as yours. I am interested in a position that will
combine all the talents I have developed in I.T. field and to
enhance your presence in the global market place. However, as you
can see from the attachedresume, I have extensive experience in many
related fields, and I always enjoy new challenges. Administration,
testing, management and training of computer related business
applications for PC and mainframe systems are what I enjoy.
I am highly qualified in multiple areas in the IT field. Technical
/ Project / Manager, QA
Software Testing / Analyst / NT Manager (Windows and Unix
systems), DB2 DBA (Jr.
level), Mainframe Operations / Production Support / Batch
Coordinator, Web Designer or
EDI Administrator / Analyst are just some of the positions I have
held. The experience anddedication I bring to the Information
Technology field would be a great asset to your organization. I feel
that it is important for me to maintain a practical, real-world
perspective while developing my academic and technical abilities. I
intend to put my knowledge and skills to further the objectives of
the people and the organization around me. I look forward to speaking
with you and your staff. I can be reached through my e-mail address
of: [email protected] or at my home number
listed above.
Thank you for your time.
Sincerely,
Rick Reed
Rick Reed
E-mail at: [email protected]
Profile:
15 Years Large Mainframe Operations experience
19 Years Mainframe, 14 Years Client server testing experience
12 Years Private practice consulting and project management.
10 Years EDI consulting and administration experience.
12 Years in Combined Supervisor and Management positions.
15 Years GUI Test and Management
Personality Profile:
Software Research Institute – Active member
Active member in ABATE of Colorado District 2 (District Rep. -
Webmaster)
Active member in Pikes Peak Harley Owners Group – Life member
Active parent in the Manitou Middle School Parent program,
Community, non-profit and church volunteer, Student Advisor and
mentor, proud single parent of an honor roll student.
Employment History:
1996 3/01 MCI Registry Production Support / NT LAN Admin, Senior
Test Project Lead /GUI Systems Test Lead
1999 Present Lone Wolf Web Design & Consulting
1994 1996 Riceland Foods, Inc. Purchasing / AP Analyst / EDI
SystemsAdministrator, MF / GUI Test Lead
1992 1994 Officebyte Inc. GUI Test Manager
1992 1992 Imaging Technologies Video Imaging / IS Analyst / GUI
Test
1988 1991 American PC Industries Consultant - Self-Employed
1986 1988 Coastal Corporation Scheduler / Help Desk Systems
Analyst
1980 1990 Rio Grande Railroad Sr. Computer Ops Supervisor
Experience:
09/96 to 3/01 WorldCom / MCI Registry Prod Support Analyst/ LAN Admin
· LAN administrator for the production support and development teams.
· Registry messaging production support for midrange and mainframe systems.
· Evaluated capabilities and limitations of new and existing technical tools and systems
· Recommended improvements to systems, processes, and reporting capabilities
· Acted as a liaison between systems users and IS; lead cross-functional user groups in optimizing the use of existing tools and reports
· Perform user system software training.
· Registry software installation on Sun, Dec/Unix, Unix, and Win32 systems
· Mainframe message tracking using IBM MQ software.
· Production support for VOIP (Voice Over Internet Protocol)
· Provided technical leadership, assistance, and guidance for new test personnel for all projects in using registry.
· Assisted online testers with test plan procedures and solutions.
· Functioned as a technical expert across projects and systems.
· Assisted development teams with error correction using registry software.
· Performed memory leak and stress checking. Senior Test Project Lead
· Contributed to and an active player in 3 Major, error free yearly software releases.
· Under limited direction, participated in full life-cycle systems development associated with MCI Products and Services
· Worked directly with release and test coordinators to resolve system, environmental, batch and
DB2 issues.
· Provided technical leadership, assistance, and guidance for new test personnel for all projects.
· Assisted online testers with test plan procedures and solutions for batch issues.
· Functioned as a technical expert across projects and systems.
· Performed DBA maintenance duties for issues created during testing the development /acceptance environments. This was accomplished using BMC and then Platinum software DB2 tools.
· Responsible for new mainframe region setup for batch processes.
· Setup of test environment and complete shakeout of mainframe batch testing. Use of TSO, File-Aid and Platinum DBA tools.
· Executed batch jobs, verifying baseline and conversion data.
· Developed and executed high and detail level test plans per program and requirements specifications.
· Performed module, stress, integration, unit, white and black box testing.
· Worked with development team to verify and load DB2 tables for testing
· Coordinated test activities with developers and analysts assigned to projects in regards to batch CA7 and DB2 issues.
· Developed an error free batch CA7 flow for the development / acceptance environments that mirrored the production environment.
· Implemented and retrofitted entire CORE development batch system for CA7.
· Jobs are run on a daily, weekly & monthly timeframe to mirror the production process in the acceptance environment.
· Decreased the batch flow run time from approximately 10 to 12 hours for full flow, to 3½ to 4 hours.
· Developed a history / information spreadsheet to reflect most all of the vital information for each CORE job in the process. This spreadsheet also reflects the correct order in which the CORE process is started and ran through the CA7 scheduler. This also tracks every change to each job, control member, proc, program or DB2 table change.
· Developed and analyzed error reports to identify current and potential system discrepancies.
· Utilized error reports, system operational discrepancies and senior department personnel to identify problem areas and develop test case scenarios.
· Confirmed batch results tested to established requirements.
· Worked with other release individuals to implement in a pro-active way, all batch flow and table changes in production, and to our environment for each release. Sr. GUI Systems Test Lead
· Software testing for a mainframe based, GUI driven security system to be implemented on a
system wide base. The system is for field level security, for in-house mainframe applications.
· Developed and executed high and detail level test plans per program and requirements specifications.
· Performed module, function, stress, integration, unit, white and black box testing.
· Performed technical writer duties for application documents and plans,
· System is integrated into all current mainframe systems applications.
· Inspector for requirement documents and for High and Detail Level test plans.
· Active member in the requirement and analysts teams. Teams also to verified software meets requirements specifications.
· System is being tested on all platforms and environments.
· Assisted online testers with test plan procedures and solutions.
· Functioned as a technical expert across projects and systems.
· Setup of test environment and complete shakeout of mainframe batch testing. Use of TSO, File-Aid and DB2 tools
· Executed batch jobs, verifying baseline and conversion data.
· Worked with development team to verify and load DB2 tables for testing
· Testing documents are maintained to reflect all aspects of test strategies.
· Utilized error reports, system operational discrepancies and senior department personnel to identify problem areas and develop test case scenarios.
· Evaluated and tested newly developed system test tools.
1999 Lone Wolf Web Design & Consulting
· Responsible for solving microcomputer based problems and questions.
· Clients include private individuals and non-profit organizations.
· Diagnose, troubleshoot, repair, upgrade, purchase and install, hardware and software to microcomputers and LAN systems.
· Training users on software applications, and communications.
· EDI mapping, installation and training with Sterling Software (Gentran or Mentor).
· Internet training and web page design and set-up.
1994 Riceland Foods, Inc.
1996 Purchasing / Accounts Payable Coordinator - Analyst / EDI Systems
Engineering Administrator – Sr. MF/GUI Test Lead
· IBM mainframe software testing for a Dun & Bradstreet MSA Accounts
· Payable / Purchasing system.
· Developed and executed high and detail level test plans per program and requirements specifications.
· Performed module, stress, integration, unit, white and black box testing.
· Coordinated daily with Accounts Payable & purchasing departments along with field locations to identify and resolve problem areas.
· Developed and analyzed error reports to identify current and potential system and policy discrepancies.
· Utilized error reports, system operational discrepancies and senior department personnel to identify problem areas and develop test case scenarios.
· Report directly to middle and top management executives on the progress in correcting these areas.
· Increased system and personnel productivity 15% after a 25% increase in company growth within the MSA system.
· Decreased the Purchasing System error rate from 34.7% to 9.78%.
· Trained in-house and field personnel in classroom and on-site settings in system usage.
· Modified company system directives to support an automated Purchasing system.
· Redesigned Accounts Payable and Purchasing manuals, to support several user areas such as RS/6000, Novell LAN and dumb terminal access.
· Coordinate Company Internet Access and Strategy.
· EDI Systems Administrator for Sterling Software's Gentran for DOS.
· New EDI System testing and evaluations on Windows Based and UNIX RS/6000, with AIX 3.2.5.
· Responsible for implementation of Sterling Software Mentor Visual File Mapping.
· Responsible for integrating new customers and vendors, and consulting with existing accounts on EDI requirements.
· Implemented / converted over 125+ accounts to EDI transactions in the first year.
· Liaison with Purchasing, Accounts Payable, Marketing and Sales service support staff on daily EDI processing reports and new customer integration.
· Daily EDI processing and transmission.
· Streamline EDI batch and automation functions.
1992 Officebyte Inc.
1994 GUI Test Manager
· Directed manual and automated team testing of 6 on 486 systems for a Windows 3.1 based software application.
· Testing on stand-alone, Peer to Peer (Windows for Workgroups), and network (Novell andLANtastic) systems. Checking each for design, system, and program discrepancies. Instituting system changes and recommendations in both hard and software platforms to achieve quality performance and functionality.
· Responsible for network administration, communications, and maintenance, on existing
Novell, LANtastic, and Peer-to-Peer systems.
· Directed the technical writing team, for on-line help system and printed manual creation. Help system and printed manual were written for both, single PC & LAN systems, instituting changes to procedures and documentation to assure required results for each type of system.
· Developed and executed high and detail level test plans per program and requirements specifications.
· Performed module, function, stress, integration, unit, white and black box testing.
· Video / Screen Graphics capture, import, and storage, for both on-line help system and printed text manual creation.
· Critiqued both hard and software with management and development teams for consistency, accuracy and functionality.
· Assisted the training coordinator on the implementation of a useful, accurate and functional training program.
· Coordinated, developed and verified each release test system budget.
· Performed hiring, termination and employee evaluation functions.
· Performed as lead for managerial round table discussions on company status and software development.
1992 Imaging Technologies Video Imaging / IS Analyst / GUI Tester
· Responsible for each PC systems integration, set-up & design.
· BMS software and hardware testing.
· Travel for off-site, out of state installation, training, and user problem solving.
· Technical purchasing for all live video IDs systems.
· In-house network support on a Novell LAN.
· Researched, developed and tested new product lines and equipment.
· Developed and executed high and detail level test plans per program and requirements specifications.
· Performed module, stress, integration, unit, white and black box testing.
· Technical writing, for hard & software applications, on video imaging, single PC & LAN systems.
· Procedural and documentation changes to assure required results.
1988 American PC Industries
1991 Consultant - Self-Employed
· Responsible for solving microcomputer based problems and questions.
· Clients included: IBM/ISSC, Recreative Technologies, Landmark Oil Systems, and other private individuals & businesses.
· Diagnose, troubleshoot, repair, upgrade, purchase and install, hardware and software to microcomputers and LAN systems.
· Training users on software applications, and communications.
1986 Coastal Corporation
1988 Scheduler / Help Desk Systems Analyst
· Responsible for job control scheduling & set-up using CA-7 & 11.
· JCL & Abend repair using IBM standard utilities.
· Help Desk Support & Supervision for users and management on system & software operational problems.
· Determined and corrected systems operational discrepancies with software, instituting changes to procedures and documentation.
· Daily EDI processing and transmission.
1980 Denver & Rio Grande Western Railroad
1990 Sr. Computer Operations Supervisor
· Responsible for the supervision of 3 operators, in the operation of IBM 3090, 3083, 4381 and AS/400 computers.
· System: OS/MVS-XA, TSO, TLMS, CICS, IMS, CA7 & 11.
· Responsible for job control scheduling & set-up using CA-7 & 11.
· Supervision of nationwide network control system.
· JCL Abend repair using IBM standard utilities
· Trouble shooting communications and network problems
· PC maintenance
· Technical writing, for software applications, on single PC & Mainframe systems, instituting changes to procedures and documentation.
· Mainframe software testing for new in-house software applications.
· Help desk supervisor coordinating with dispatching and field liaisons.
· Coordinated with Operations and Programming managers for corrections of errors system or network, developed during the nightly production runs.
· Critiqued employee new hires on job performance issues and systems knowledge.
Education:
2000 Unix fundamentals & Scripting
1999 Software Systems Project Management
1980-1999 Misc. Technical Soft and Hardware Courses on Mainframe and PC computers. Computer repair, Networking, scheduling, and management.
1998 DB2 Systems & Utilities. DB2 Operation Support. Platinum DB2 Systems.
1997 CA7 Operations & development & support
1996 Java for Non-OO developers, Java testing, MCI EDI Fundamentals
1995 Future Now / Intellinet - Internet design, use, System Set-up & Security
1994 Dun & Bradstreet Mainframe AP/GL/PU & Fixed Asset Systems
1982-1986 B/S Computer Science - Programming, Business, Systems Design Arapaho Collage, Colorado State University
1977-1978 U.S.M.C. Systems Software - Kansas City, Kansas
1976-1978 Pepperdine University - General studies Iwakuni Japan & San Diego California campuses
1976 U.S.M.C. Computer Sciences School Quantico Virginia Computer Operations & support
MILITARY:
United States Marine Corps. 1975 - 1978 Data Processing
Additional Information / Skill Summary:
MANAGEMENT
Employee Evaluation
Interviewing
Hiring
Terminations
Negotiations
Scheduling
Organization
Work Flow Analysis
Write Job Descriptions
Purchasing
Progress Reports
Efficiency Analysis
Objectives Determination
Decision Making
Property Accountability
Motivation
Information Management
Inventory Control
Invoicing
Cost Reduction
Financial Reporting
Operational Effectiveness Reviews
Develop Operational Manuals
Update Operational Manuals
Personnel Supervision
Personnel Evaluation
Mentoring
Performance Measurement
Productivity Improvement Analysis
New Employee Orientation
Customer Analysis
LEADERSHIP
Development
Team Building
Motivation
Resource Utilization
Establish Job Specifications
Delegation
Goal Setting
Training, Hiring, Termination
Negotiating
Strategic Planning
Short-Range Planning
Long-Range Planning
Establish Policy & Procedures
System Test Tools:
Microsoft Test
Team Test
Winrunner
COMMUNICATION
Written:
Specifications
Quality Information Papers
Presentations
Correspondence
Technical Reports
Equipment Justification
Verbal:
Training
Presentations
Customer Service
Telecommunications
Client Relations
Mainframe Systems:
360 Systems using MFT.
Started in 1976 setting up partitions on a 360/25.
System used H.A.S.P. running in a single batch mode.
370 Systems
370 systems using MVT.
370/145 using DOS &
Power.
3083 MVS using JES I, II
3090 MVS/XA using JES III
4341 MVS using JES I, II
AS/400
Sys 7, 36, 38, 8511 using OS
RPG
Sperry Univac, Burroughs
Honeywell
Software – Mainframe:
MQ
DB2
TSO/SPF
Easytrieve
JCL
TLMS,
IMS
FILE AID
IBM Utilities
CA7-11
OMEGAMAN, NETVIEW
PLATINUM
CICS
ROSCO, PANVALET
COBOL, FOCUS, TOPS
Dunn & Bradstreet's MSA -
Purchasing / Accounts
Payable / Financial
Controller / General
Ledger / Fixed Assets Systems
GENERAL COMPUTER SKILLS
E-Mail & Office Suites:
General E-Mail
Microsoft Mail
Microsoft Office 4.3/95/97, 00
Microsoft Works
WordPerfect Office
Outlook
PC Systems
Windows 2,3, 3.11, 95, 98 NT 4.0 and 2000
OS2 and Windows for Workgroups
LANtastic
Novell
DEC, Sun, HP
PC Communications:
General PC Communications
PC Anywhere
ProComm
Crosstalk
PC-Anywhere
Qmodem
Carbon Copy
ProComm Plus for Windows
EDI Gentran For DOS / WIN
Mentor
TCIP
FTP
Telnet
Gopher
Netscape
Mosaic
Presentation Graphics:
Harvard Graphics
Microsoft PowerPoint
PageMaker
GWS
Adobe Systems
Picture Perfect
Targa hard & software
Database / Spreadsheets:
Excel, Lotus 1-2-3, Dbase
DB2
Word Processing:
Microsoft Word, WordPerfect