Webmasters note: Although Jim is not a XWCOM employee he is a friend and a fellow Amateur Radio Operator. I am extending him a courtesy as he has done for me in the past.

Resume of

Jim Lawyer
178 Sunset Drive Home - 972-423-9106
Murphy, TX 75094-3241
 [email protected]; Cell - 214-616-6345

I am a dynamic Quality professional with over sixteen years experience evaluating and improving products and processes for electronics manufacturers and service organizations. Where others see problems, I see opportunities and challenges. Where others offer temporary quick fixes, I provide both short term and long term solutions that produce customer satisfaction, confidence, and loyalty without neglecting business requirements for efficiency and profitability.

• An Excellent Manager of People and Processes
  

• Strong experience with ISO9000 and Quality Documentation Issues
  
• Committed to continual improvement, training, and mentoring
  
• Broad technical background in electronics and manufacturing

PROFESSIONAL EXPERIENCE

QUALITY ASSURANCE MANAGER, Assured Industries, Inc, Plano, TX

Oct 97 to Feb 01

• Created ISO9000 compliant Quality system
  

• Instituted Statistical Process Control in high mix/medium volume production
  
• Created and presented employee training on ESD, Quality, electronic components
  
• Performed vendor audits.

  QUALITY ASSURANCE MANAGER, Hathaway Process Instrumentation, Carrollton, TX July 96 to Sept 97

• Improved overall quality as evidenced by KPMG ISO9000 audits
  

• Performed vendor qualification and process audits to improve vendor performance

QUALITY ASSURANCE MANAGER, International Power Machines, Garland, TX

Oct 91 to July 96

• Took plant from beginning through ISO9000 gap audit
  

• Increased inspection and test operations' throughput by 200% by streamlining procedures and introducing new technology
  
• Improved safety performance reducing insurance costs by $189,000 per year
  
• Contributing member of Exide Corporation Quality Council

REGIONAL TECHNICAL MANAGER, Liebert Corp./Customer Service & Support

Richardson, TX Jan 85 to Oct 91

• Built regional hardware/software support of 85 field service engineers in 22 states
  

• Regional on-site management during critical repair/service events.
  
• Developed processes that were adopted as corporate standards
  
• Effectively interfaced with customers, corporate management and independent sales reps.

PROFESSIONAL ORGANIZATIONS

American Society for Quality (ASQ) since 1991

Association For Services Management (AFSM)

Instrumentation Society of America (ISA)

EDUCATION

Tulsa Community College, Tulsa, OK Associate in Applied Science

University of Tulsa, Tulsa, OK

SPECIAL TRAINING - SEMINARS

ISO9000 Lead Assessor of Quality Systems - Certificate

Cost of Quality - Certificate

Loss Control - Certificate

Hazardous Materials Management - Certificate

OSHA Compliance Certification - Certificate

Medical Diagnostic Systems Burdick Corp., Picker International	

Electrical Power Distribution Public Service Co. of Oklahoma

Computer Hardware Technology - various system manufacturers including:

Leeds & Northrup, Liebert Corp, Picker Int'l

 

FCC licenses: General Radiotelephone, and Extra Class Amateur Radio.

PC LITERACY

Windows 3.1, 95

Microsoft Office

Word, Excel, PowerPoint, Access, Outlook

Netscape, Internet Explorer

CAD

MSDOS

References available upon request.