DONALD W. WALKER
3416 Canterbury Court
Plano, TX 75075
Home: (972) 612-3474
Cell: (214) 403-4850
Email: [email protected]

 PROFESSIONAL EXPERIENCE:

MCIWorldCom

NETWORK ENGINEER III August 2000 to March 2001

Provided 3rd level support for customers. Responsibilities included interfacing with vendors addressing new network equipment requirements and network equipment failures. Worked closely with intra departmental organizations ensuring all departments’ requirements were met regarding new equipment. Worked with certification labs getting new equipment certified and into the WCOM catalog for ordering. Responsible for working with vendors once notified of equipment failures. Verified the vendor’s corrective action and disseminated the information to affected network field technicians.

PLANNING ENGINEER II July 1999 to August 2000

As one of the group’s top producers, the company saved $2,000,000 at the end of 2000. Responsible for the grooming of DS1 circuits onto optimal DS3 routing with local exchange carriers. Responsible for auditing existing circuits for non-cost efficient circuit routing. Responsible for tracking all grooming projects including creating and engineering local exchange carrier orders in compliance with industry standards. Responsible for training new personnel in the group.

PROJECT IMPLEMENTATION ENGINEER II October 1998 to July 1999

Responsible for managing the overbuilds of fiber and cable overbuilds in the Southwestern region of the U.S. Responsible for identifying the need for additional fiber growth capacity and ensuring physical space requirements. Responsible for verifying power availability and equipment rack assignments within the terminals. Coordinated with the vendors to ensure installation of their equipment. Responsible for the access DS3 growth capacity as well as forecasting the annual and five-year plans for both fiber and access DS3 growth projections for the regions.

PROVISIONING ENGINEER II June 1996 to October 1998

Responsible for provisioning DS3 circuits in support of internal and external MCI customers. Interfaced with account teams and MCI sites to ensure timely delivery of new DS3 installations. Responsible for approval process of all DS3 orders. Responsible for creating and engineering local exchange carrier orders in compliance with industry standards. Responsible for extracting weekly reports that reflected the previous week’s statistics in regards to DS3 approval/disapproval, on time completions, clean order reporting, and backlog status.

DATA SUPPORT ENGINEER I February 1994 to June 1996

Responsible for troubleshooting activities for impaired digital and analog services of DS0 and DS1 level circuits. Utilized network performance monitoring equipment to identify and correct circuit degradations for all aspects of MCI data communications. Interfaced with MCI operations, marketing, national telephone companies, and internal/external customers to expedite isolation and repair of complex data troubles. Worked directly with various telephone companies to resolve circuit impairment issues.

Management Technologies International July 1990 to February 1994

SYSTEMS INTERFACE SPECIALIST

Provided second level digital and analog troubleshooting support to the Technical Control and Maintenance Sections for the Department of State. Ensured assistance in managing and maintaining the worldwide, multi-vendor, multi-node network. Ancillary tasks included system troubleshooting and fault isolation. Provided training on existing and newly installed equipment and operating platforms.

Jaycor Technical Services September 1988 to July 1990

SENIOR NETWORK CONTROLLER

Responsible for analyzing and maintaining the State Department Worldwide Diplomatic Telecommunications network. Responsible for troubleshooting, configuring, and analyzing various multiplexers and modems. Ensured circuit quality through systems performance testing. Utilized the monitoring, controlling, and configuring capacity’s of a variety of equipment to ensure optimal circuit quality. Responsible for providing on-the-job training and follow-up training.

United States Marine Corps May 1979 To September 1988

TELECOMMUNICATIONS SUPERVISOR

Extensive experience in all aspects of Navy and Marine Corps communication centers, to include Technical Control, mainframe computer, and personal computer operations along with Communications Center operations. In-depth knowledge of Naval Fixed Plant and Tactical Communication Centers. Ensured circuit quality for various analog, digital, voice, and Teletype circuits. Identified and initiated corrective action on all degraded circuits.

 

EQUIPMENT:

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