David Spann 1315 Petunia Dr., Allen, TX 972-359-1663 [email protected]

Objective

Seeking to employ broad range of technical and management skills to improve company quality, goals and objectives.

Experience

1999-2001& MCI Worldcom& Richardson, TX

Engineer II Transmission Equipment Support

  • Worked with surveillance and 2nd Level Support to ensure they had all tools required to do their job. i.e.&ldots;Training, Element Managers, vendor contact, and liaison with field support technicians.

  • Primarily worked with optical amplifier systems.

  • Responsible for managing Product Change Notices.

  • Wrote Field Modification bulletins.

  • Wrote Technical Application Bulletins.

  • Attended Engineering Reviews for Nortel, Lucent, Fujitsu, Alcatel, Siemens and Ciena.

1994–1999: MCI Worldcom, Richardson, TX

Project Manager

  • EPS(Engineering Planning System) review. Reviewed EPS releases from engineering to MR release.

  • Worked with engineering, Project Management, Equipment Test and Procurement to insure projects were released with all necessary equipment per Standards.

  • Brought equipment through Configuration and Test per schedule of projects.

  • Worked shortages through Procurement.

  • Project Manager for Modification Management.

  • Work with Engineering and 3rd Level Support on writing and publishing Field Inspection Notices (FIN’s) and Field Modification Bulletins (FMB’s).

  • Manage retrofits and upgrades from start to finish including the tracking of shipments to and from the sites and vendors.

  • Active in Change Summary meetings (Nortel, Fujitsu, Alcatel and Lucent).

  • Active in Service Review meetings (Nortel, Fujitsu, Alcatel and Lucent).

  • Active in ECO review.

  • Helped in the consolidation of the Nortel Baseline.

  • Support field with software and documentation for Nortel software upgrades.

  • Up to date on all Nortel changes, problems, and upgrades.

  • Primary person for all Nortel changes to the field since 1997.

  • Know most all TSO field engineers and familiar with all sites.

 

1987–1993 Harris Data Communications Corp. Dallas, TX

Group Leader

  • Manufacture and configuration of IBM 3270 printers, controllers, and display stations.

  • Scheduling orders, tracking orders, pulling parts, building systems, expedition and shipment of domestic and international orders .

  • Status reports, inventory control.

  • Communication and interaction between management, field service, and production in the coordination of Engineering Change Notices, Production Rework Notices, Return To Vendors, and software upgrades

  • Other activities included refurbishment of older equipment, active leadership roles in Quality Circle committees and Total Quality Management.

  • Software and documentation duplication.

 

1985–1987; Zippco;Dallas TX

Longhaul Delivery Service

  • Partnership in start up trucking business.

  • Truck purchase and maintenance.

  • New business development.

  • Driver.

 

1979–1985; Pride Refining, Inc. Abilene, TX

Pump Mechanic

  • Bearing and seal replacement.

  • Compressors.

  • Any rotating equipment.

Education

1979–1985 Abilene Christian University, Abilene, TX

  • B.S., Industrial Engineering.

Interests

All aspects of family, personal computers, HO scale slot car racing, automobile racing and restoration of antique bicycles.

 

 

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