Objective |
Seeking to employ broad range of
technical and management skills to improve company quality, goals and objectives. |
Experience |
1999-2001& MCI Worldcom&
Richardson, TX
Engineer II Transmission
Equipment Support
-
Worked with surveillance and 2nd
Level Support to ensure they had all tools required to do their job.
i.e.&ldots;Training, Element Managers, vendor contact, and liaison
with field support technicians.
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Primarily worked with optical
amplifier systems.
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Responsible for managing Product
Change Notices.
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Wrote Field Modification bulletins.
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Wrote Technical Application Bulletins.
-
Attended Engineering Reviews for
Nortel, Lucent, Fujitsu, Alcatel, Siemens and Ciena.
19941999:
MCI Worldcom,
Richardson, TX
Project Manager
-
EPS(Engineering Planning System)
review. Reviewed EPS releases from engineering to MR release.
-
Worked with engineering, Project
Management, Equipment Test and Procurement to insure projects were
released with all necessary equipment per Standards.
-
Brought equipment through
Configuration and Test per schedule of projects.
-
Worked shortages through Procurement.
-
Project Manager for Modification Management.
-
Work with Engineering and 3rd
Level Support on writing and publishing Field Inspection Notices
(FINs) and Field Modification Bulletins (FMBs).
-
Manage retrofits and upgrades from
start to finish including the tracking of shipments to and from the
sites and vendors.
-
Active in Change Summary meetings
(Nortel, Fujitsu, Alcatel and Lucent).
-
Active in Service Review meetings
(Nortel, Fujitsu, Alcatel and Lucent).
-
Active in ECO review.
-
Helped in the consolidation of the
Nortel Baseline.
-
Support field with software and
documentation for Nortel software upgrades.
-
Up to date on all Nortel changes,
problems, and upgrades.
-
Primary person for all Nortel
changes to the field since 1997.
-
Know most all TSO field engineers
and familiar with all sites. |
|
19871993 Harris Data
Communications Corp. Dallas, TX
Group Leader
-
Manufacture and configuration of
IBM 3270 printers, controllers, and display stations.
-
Scheduling orders, tracking orders,
pulling parts, building systems, expedition and shipment of domestic
and international orders .
-
Status reports, inventory control.
-
Communication and interaction
between management, field service, and production in the coordination
of Engineering Change Notices, Production Rework Notices, Return To
Vendors, and software upgrades
-
Other activities included
refurbishment of older equipment, active leadership roles in Quality
Circle committees and Total Quality Management.
-
Software and documentation duplication. |
|
19851987; Zippco;Dallas TX
Longhaul Delivery Service
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Partnership in start up trucking business.
-
Truck purchase and maintenance.
-
New business development.
-
Driver. |
|
19791985; Pride Refining,
Inc. Abilene, TX
Pump Mechanic
|
Education |
19791985 Abilene Christian
University, Abilene, TX
|
Interests |
All aspects of family, personal
computers, HO scale slot car racing, automobile racing and
restoration of antique bicycles. |
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