Dennis Groce
6805 Fairburn Court
Raleigh, NC 27615
Hm (919) 790-3811
Cell (919) 616-3811
[email protected]

Telecom Manager – Highly Motivated

OBJECTIVE Seek opportunity with growth company to put my experience to work.

EXPERIENCE 8/2000 – 3/2001 MCI Worldcom Raleigh, North Carolina

Executive Senior Manager
Program Manager: Primary interface to six vendors (EDS, Cisco, Aspect,
Concert, Latitude and Pomeroy) supporting implementation of large Call
Center Network (12K agents – Voice & Data). Managed these vendors’
Support roles in the program.

 3/1998 – 8/2000 MCI Worldcom Raleigh, North Carolina

Executive Senior Manager
Program Manager: Overall responsibility for implementation and support
of large USPS TCP/IP network (8K sites with addt’l 10K VSAT sites) at a
rate of up to 500 sites per month, which included installing LANs at these sites (average
70 drop per site). This replaced the existing USPS TCP/IP network under a $3.1B
contract.

 6/1994 – 3/1998 United Stated Postal Service Raleigh, North Carolina

Program Manager, Telecom
Program Manager: Overall responsibility for design, implementation, and support
of large USPS TCP/IP network (1100 sites), which replaced the existing USPS SNA
network.
 
11/1982 – 6/1994
Senior Information Systems Specialist
Project Lead: Responsible for design, implementation, and support of large USPS
DECnet network with connectivity to approximately 20 locations nationwide, which
later evolved to a "bridged" network using Vitalink bridges at approximately 100
locations nationwide.
 
EDUCATION 5/1973 Carson-Newman College Jefferson City, Tennessee
 
REFERENCES Dan McPhillips - USPS - Telecommunications Manager, PCES (919) 501-9100
Daniel Smith - MCI Worldcom - Vice President (703) 902-6235
 
 
ADDITIONAL INFORMATION

Networks and Cisco routers, Ethernet LANs, switches, hubs, dial-up
technology, VPNs, Aspect ACDs, Telephony, VAXs, IBM Mainframe
operations, terminal servers, VAXs DSU/CSUs, modems, Microsoft
applications.

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